Privacy Policy
Last updated: October 2025
This Privacy Policy explains how Shoreline Docks (“we,” “our,” or “us”) collects, uses, and protects information about you when you visit shorelinedocks.ca, submit a form, or otherwise interact with our services (collectively, the “Services”). By using our website or submitting your information, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide: When you contact us, request a quote, or fill out a form, we may collect personal information such as your name, phone number, email address, general location, and any details you choose to share about your project.
Information Collected Automatically: When you visit our website, we may collect non-personal information such as your browser type, IP address, and pages visited to understand how visitors use our site and improve the Services.
Cookies: We use cookies and similar technologies to improve your experience and analyze website traffic. You can adjust your browser settings to refuse cookies; some parts of the website may not function properly if you do.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide quotes or estimates;
- Schedule appointments or follow up on service requests;
- Send updates, confirmations, or relevant information related to your inquiry;
- Improve our website, services, and customer experience;
- Comply with legal and regulatory obligations.
3. Text Messaging and Communications
If you provide your phone number through our website or a lead form, you consent to receiving text messages from Shoreline Docks related to your inquiry, quote, or booking. Message and data rates may apply. You can opt out at any time by replying STOP, or request assistance by replying HELP. We do not sell or share your phone number with third parties for their marketing purposes.
(Email communications) You can opt out of promotional emails by using the unsubscribe link in our emails or by contacting us at info@shorelinedocks.ca. We may still send non-promotional emails (e.g., about your inquiry or ongoing service).
4. Sharing of Information
We may share your information only in these situations:
- With trusted service providers who help operate our business (e.g., website hosting or appointment scheduling) under confidentiality obligations;
- To comply with applicable laws, regulations, or legal requests;
- To protect our rights, property, or safety and that of others;
- With your consent or at your direction.
We do not sell or rent your personal information to third parties.
5. Data Security
We take reasonable measures to protect personal information against loss, theft, and unauthorized access, use, or disclosure. While no online system is completely secure, we use administrative and technical safeguards to reduce risk.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
7. Your Rights (Canada)
You may:
- Access, correct, or update your personal information;
- Request deletion of your personal information (subject to legal or contractual obligations);
- Withdraw consent to receive communications.
To exercise these rights, contact us at info@shorelinedocks.ca. If you have unresolved concerns, you may contact the Office of the Privacy Commissioner of Canada.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last updated” date. Your continued use of our website after changes are posted means you accept those changes.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Shoreline Docks
10 Paterson Street, Kenora, ON, P9N 3R9, Canada
info@shorelinedocks.ca
shorelinedocks.ca
Terms of Service
Last updated: October 2025
Welcome to Shoreline Docks (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of shorelinedocks.ca, our online forms, and any related communications or services (collectively, the “Services”). By using our website or submitting your information, you agree to these Terms and our Privacy Policy.
1. Use of Our Services
Our Services are intended for individuals in Canada interested in our products or requesting quotes. You agree to provide accurate information when submitting any form or inquiry and not to use the Services for unlawful or fraudulent purposes.
2. Quotes and Estimates
Quotes or estimates are for informational purposes only and do not constitute a binding agreement until confirmed in writing by both parties. Final pricing may vary based on materials, labour, and site conditions.
3. Communication and SMS Consent
By submitting a form or providing your phone number, you consent to receive phone calls or text messages from Shoreline Docks related to your inquiry, quote, or appointment. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or request assistance by replying HELP. We will not send unrelated marketing messages without your consent and will not sell your contact information.
4. Intellectual Property
All content on this website—including text, images, logos, and designs—is the property of Shoreline Docks and may not be copied, reproduced, or distributed without our written permission.
5. Third-Party Services
Our website may link to or integrate with third-party services (e.g., scheduling tools or payment processors). We are not responsible for the privacy, content, or practices of third-party websites. Any personal information you provide to those services is governed by their terms and policies.
6. Limitation of Liability
We make reasonable efforts to ensure the accuracy of information on our website, but provide it “as is” without warranties. To the maximum extent permitted by law, Shoreline Docks is not liable for any damages arising from the use or inability to use our website or Services.
7. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a new “Last updated” date. By continuing to use our website after changes are posted, you agree to the revised Terms.
8. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts located in Ontario.
9. Contact Us
If you have questions about these Terms or our Services, please contact us at:
Shoreline Docks
10 Paterson Street, Kenora, ON, P9N 3R9, Canada
info@shorelinedocks.ca
shorelinedocks.ca
Messaging & A2P Disclaimer
Shoreline Docks communicates with customers by text message (“SMS”) and email to provide information related to quotes, appointments, and customer service.
By submitting your phone number through our website, forms, or social media lead forms, you consent to receive text messages from Shoreline Docks about your inquiry or project.
Message frequency: typically 1–5 messages per inquiry.
Message purpose: appointment scheduling, quote follow-up, and service updates.
Opt-out: you may reply STOP at any time to cancel further messages.
Help: reply HELP for assistance.
Standard message and data rates may apply.
Consent is not a condition of purchase.
Shoreline Docks will not sell, rent, or share your phone number with third parties for marketing purposes.
Cookie Notice
Shoreline Docks uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. By continuing to use our site, you agree to our use of cookies. You can change your cookie settings at any time in your browser. For more information, please review our Privacy Policy above.
Who we are
Suggested text: Our website address is: http://haroon.biz/dev/docks.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.